PRIVACY POLICY

We will keep your details securely and not send you any unsolicited mail in any format.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and GDPR 2018). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • any other contact details

We will never collect sensitive information (e.g. your racial origin or sexual preferences). The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Cookies

Cookies are very small files in plain text that are sent to and stored on your computer, tablet or smart phone whenever you visit a website. Cookies allow a website to recognise you, and so deliver benefits such as more tailored content or remember your preferences. As you may have heard, recent legislation requires all websites to gain visitors consent to use cookies. As a result, we advise that we do use cookie and by viewing our website we assume you accept the use of cookies.

At Exmoor Web Design, we use cookies on our main website to achieve a number of things; in particular:

To allow us to record users’ preferences to improve future website visit experiences, by reducing the amount of keystrokes or clicks to get to the pages you are after

To allow us to understand which pages on our website are most popular, using Google Analytics.

Exmoor Web Design will never pass any of the data gathered through cookies to third parties, except for those we believe as trusted third parties such as but not limited to Google Analytics.

You can manage cookies using the settings in the browsers of most computers, tablets and smartphones which are usually set up to accept cookies by default as they are harmless text files if used correctly. If you wish to adjust them, can do this through your browser settings.

PAYMENTS

When you order domains or services through Exmoor Web Design, you will be give the option to pay by either cheque or BACS transfer.

BACS:
Exmoor Web Design provide details of their bank account to which you can use to make on-line bank transfers. These will normally be processed immediately on-line using your own banks systems.

Cheques:
We also accept cheques (drawn in UK Sterling Only) for non-cardholders. We will need approximately 5 working days to process cheque payments before registering domains, or setting up other Internet services.

Exmoor Web Design does not retain your bank account details.  Please be aware these are often held on bank statements due to inter-bank systems.

If you wish to find out more about the security involved please email us at, or telephone on our regular telephone number during normal office hours.

If you have any questions/comments about privacy, please contact us.